ETC GTU Paper Solution Winter 2021 | 313004

Here, We provide Effective Technical Communication GTU Paper Solution Winter 2021. Read the Full ETC gtu paper solution given below.

(a) “An effective presenter should be well equipped with the paralinguistic
features” – Explain.

Paralinguistic features refer to the non-verbal aspects of communication, such as tone of voice, pitch, volume, rate of speech, and facial expressions. These features can have a significant impact on how a message is perceived by the audience.

An effective presenter should be well-equipped with paralinguistic features because they can help to emphasize key points, convey emotion, and create a more engaging and dynamic presentation. For example, a presenter who speaks in a clear and confident tone of voice will be more likely to command the attention of the audience and convey authority on the topic. Similarly, a presenter who uses appropriate facial expressions and gestures can help to convey emotion and make their message more memorable.

In addition, paralinguistic features can also be used to create a sense of pacing and rhythm in a presentation. For example, a presenter who uses a slower rate of speech can help to create a sense of emphasis on important points, while a presenter who uses a faster rate of speech can help to create a sense of urgency or excitement.

(b) Write a brief note on: (1) Kinesics (2) Proxemics

(c) Define the term –Communication and Explain the Communication Process
with a proper diagram.

(a) What is a Report? State the categories of reports.

A report is a written document that presents information on a specific topic or subject, usually in a structured and organized format. Reports can be used for a variety of purposes, such as to inform, persuade, or make recommendations. Reports can be formal or informal, and they can be directed to a wide range of audiences, such as management, colleagues, customers, or the general public.

Reports are typically divided into several categories, including:

Informative reports: These reports are used to provide information on a specific topic or subject. They may include data, statistics, and other relevant information, and they are often used to inform management or other stakeholders about key issues or trends.

Analytical reports: These reports are used to analyze information and draw conclusions or recommendations. They may include data, statistics, and other relevant information, as well as an analysis of the information and recommendations for future action.

Feasibility reports: These reports are used to evaluate the feasibility of a proposed project or plan. They may include data, statistics, and other relevant information, as well as an analysis of the feasibility of the proposal and recommendations for future action.

Progress reports: These reports are used to provide updates on the progress of a specific project or initiative. They may include information on the status of the project, any challenges that have been encountered, and any plans for future action.

Technical reports: These reports are used to provide detailed information on a specific technical subject or process. They may include technical data, drawings, and other relevant information, and they are often used to inform technical experts or other stakeholders about key issues or trends.

Incident reports: These reports are used to document an event that has occurred, such as an accident, injury, or other incident. They may include information on the cause of the incident, the extent of any injuries or damage, and any recommendations for future action.

(b) As a startup aspirant, you want to develop an innovative product. You seek
financial support from the SSIP cell of your college for this project. Write
an unsolicited technical proposal to the SSIP cell.

(c) Being a Grievance Redressal Officer in a cellphone service center of a
famous brand, Address the complaint about the poor work/service of a
cellphone from a customer through a letter.

[OR] (c) You are a Project Director of a subsidiary mission of the Chandrayaan-II.
Under your guidance, your team achieved a marvelous feat. Appreciate the
efforts of your team by drafting a letter.

(a) Write a brief note on the tips for success in Group Discussion.

(a) Write a brief note on the tips for success in Group Discussion.

Prepare in advance: Research the topic of the group discussion and familiarize yourself with the key points and arguments. This will give you the confidence and knowledge needed to contribute effectively to the discussion.

Listen actively: Listen attentively to what others are saying and try to understand their perspective. This will help you respond thoughtfully and build on their ideas.

Speak clearly and confidently: Speak clearly and confidently, and use good body language to convey your ideas.

Be assertive: Speak up and express your views and opinions. Avoid being passive or shy.

Be a good team player: Work well with others, be open to suggestions and be willing to compromise. Show that you are a team player and that you can work effectively in a group.

Stay focused: Stay on topic and avoid straying too far from the main discussion. This will keep the discussion on track and avoid unnecessary tangents.

Be open-minded: Be open to new ideas and perspectives, even if they are different from your own. Show that you are willing to consider different points of view.

Be concise: Keep your points short and to the point. This will make it easier for others to understand and respond to your ideas.

Speak last: If you can, speak last, as it gives you an opportunity to respond to what others have said and to sum up the discussion.

Show enthusiasm: Show enthusiasm for the discussion and be excited about the topic. This will help to keep the discussion lively and engaging for all participants.

(b) Describe technically the latest cellphone.

(c) Explain the strategies for an effective presentation.

OR

(a) Explain the types of Negotiation.

Distributive negotiation: Also known as “win-lose” negotiation, this type of negotiation focuses on dividing a fixed amount of resources. It is typically used in situations where resources are scarce and the parties involved have competing interests.

Integrative negotiation: Also known as “win-win” negotiation, this type of negotiation focuses on finding a mutually beneficial solution. It is typically used in situations where the parties involved have shared interests and the resources are not fixed.

Competitive negotiation: This type of negotiation is characterized by an aggressive, hard-nosed approach. It is typically used in situations where the parties are adversaries, and the goal is to maximize their own benefit at the expense of the other party.

Cooperative negotiation: This type of negotiation is characterized by a collaborative, problem-solving approach. It is typically used in situations where the parties are partners, and the goal is to find a solution that is mutually beneficial.

Accommodative negotiation: This type of negotiation is characterized by flexibility and a willingness to compromise. It is typically used in situations where the parties involved have a strong desire to maintain a positive relationship.

(b) Differentiate between Creative Thinking and Critical Thinking.

(c) What is Public Speaking? Write a note on the tips for effective public
speaking skills.

(a) Define the term – Ethics.

Ethics refers to the principles, values, and beliefs that govern the behavior of individuals and organizations. It is the study of what is morally right or wrong, good or bad, fair or unfair. Ethics is a branch of philosophy that seeks to understand the nature of moral behavior and to provide guidance on how to live a good life. Ethics can be divided into three main branches: meta-ethics, normative ethics, and applied ethics.

(b) Write a note on the etiquettes for foreign business trips.

(c) What are the values required for accepting and sharing responsibility as
engineer?

OR

(a) Define the term – Engineering Ethics.

Engineering ethics is the branch of ethics that deals with the moral and ethical issues that arise in the practice of engineering. It is concerned with the obligations and responsibilities of engineers to society, to their clients, and to other stakeholders, as well as with the ethical implications of their work.

(b) Write a brief note on the effective telephone etiquettes.

(c) Explain the scope of the engineering ethics.

(a) Differentiate between Agenda of a meeting and Minutes of a meeting.

Agenda of a MeetingMinutes of a Meeting
An agenda is a list of items that will be discussed during a meeting.Minutes of a meeting are a written record of what was discussed and decided during a meeting.
It is prepared before the meeting.It is prepared after the meeting.
It sets the purpose and the order of the meeting.It summarizes the main points of the meeting.
It can be distributed in advance to the attendees.It is distributed to the attendees after the meeting.
It includes the time allocated for each item.It includes the names of attendees, decisions taken and any action items assigned.
It helps to keep the meeting organized and on track.It helps to keep the participants informed about what happened during the meeting.

(b) Explain the following terms with reference to the self-development.
(a) Change, (b) Grow, (c) Persist, (d) Prioritize

(c) “Time is what we want most, but what we use worst”. Illustrate the
importance of Time Management for a successful professional.

OR

(a) Explain the importance of body language in for a successful interview.

Body language is a crucial aspect of communication that can greatly impact the outcome of an interview. It includes nonverbal cues such as facial expressions, gestures, posture, and eye contact. These cues can convey a person’s confidence, enthusiasm, and interest in the position, and can also provide insight into their personality and character.

Good posture, for example, can convey confidence and professionalism, while fidgeting or slouching may indicate a lack of interest or engagement. Eye contact is also important as it shows attentiveness and interest in the conversation. A firm handshake can also make a positive first impression.

On the other hand, poor body language can negatively impact the interviewer’s perception of a candidate. For example, crossing arms or avoiding eye contact may be interpreted as a lack of interest or confidence.

(b) Explain the following terms with reference to the self-assessment.
(a) Listen, (b) Record, (c) Remember, (d) Assess

(c) “It’s only by saying NO that you can concentrate on the things that are
really important.” Illustrate the statement in the light of when and how to
say NO.

Read More : PS GTU Paper Solution Winter 2021
Read More : PPS GTU Paper Solution Winter 2021

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